Manila LGU signed a deal with Jollibee for elderly, PWDs employment

The city government of Manila and fast-food giant Jollibee Foods Corp. (JFC) have entered into a memorandum of agreement on Friday to provide employment for the elderly and persons with disabilities (PWDs).
The city government of Manila and fast-food giant Jollibee Foods Corp. (JFC) have entered into a memorandum of agreement on Friday to provide employment for the elderly and persons with disabilities (PWDs).

Under the MOA, JFC will open its facilities to accommodate qualified elderly and differently-abled people for temporary employment.

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Manila's accord with the fast-food operator is in line with its "policy of providing temporary employment to qualified elderly and differently-abled individuals as a means of re-integrating them as productive members of society."

JFC shall hire a minimum of three qualified applicants under the policy—two elderly individuals and one PWD.

Senior citizens shall be assigned to work for not more than four hours a day in shifts between 8 a.m. to 12 noon or 1 p.m. to 5 p.m. for five days a week.

For PWDs, they may be assigned to work in a shift applied to regular crew employees of JFC but not to exceed eight hours a day.

ABOUT JOLLIBEE

Jollibee is a Filipino multinational chain of fast food restaurants owned by Jollibee Foods Corporation. As of April 2018, JFC had a total of about 1,200 Jollibee outlets worldwide; with presence in Southeast Asia, the Middle East, East Asia, North America, Europe.

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The duration of the temporary employment shall not exceed a period of six months.

Qualified elderly and PWDs shall be stationed in service and/or customer areas only and shall perform the following tasks as customer relations staff:

  • Assists customers by giving information about products and responding to other related inquiries
  • Assists in taking down orders from customers who are already seated in the dining area or refer to the dining crew for second transaction order and possible suggestive selling
  • Assists customer by following-up pending orders
  • Assists in presenting orders to customers at Drive-Thru Window 2
  • Acts as party ushers for Jollibee Kiddie Party
  • In-charge of distribution and collection of customer surveys
  • Helps in ensuring standards of cleanliness in the service area by spotting surface that needs cleaning
  • Assists in wiping of tables and prepares it for incoming customers

The qualified elderly and PWD shall be entitled to compensation equal to prevailing minimum wage and shall be adjusted for as often as new minimum wage rates are implemented.

They are also entitled to receive proportionate 13th month pay and service incentives and shall be included in the group medical insurance to be secured by the JFC.

To qualify for the temporary employment program, senior citizens must be 60 years old and above; pass physical, medical, and laboratory exams and be certified as fit to work.

For PWDs, the individual must be deaf and mute (subject to subsequent inclusion of other differently-abled individuals) and must pass physical, medical, and laboratory exams and be certified as fit to work.

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